Process Modeling is one of the most common ways to visualise and understand processes. Many triggers exist to model processes but the approach and visualisation are common. These two elements – approach and visualisation– are exactly what we will address in this course.

Training approach

This two-day training course offers a variation between theory and practice. By means of a case study, participants apply the elements provided for the first time and receive initial individual and group feedback from the trainer.

The first day we will explain and train a step-by-step approach for modeling processes. The second day we will address BPMN 2.0 and help you to translate the result of the first day into a BPMN 2.0 compliant process.


  • Introduction to process management: processes – customer viewpoint – the process management cycle – roles and responsibilities
  • Process modelling: purpose of modelling, components, process architecture – 4-step plan – modelling techniques
  • BPMN Introduction: application, principles – implementation languages and BPMN – situating – appropriate level of BPMN within your organisation
  • BPMN sub models: Process diagram – Collaboration Diagram – Conversation Diagram – Choreography Diagram
  • BPMN Basic categories: Flow objects – Connector objects – Artifacts – Data – Swimlanes
  • BPMN advanced elements: Flow objects – Connector objects – Artifacts – Data – Swimlanes


Eddy Janssen, Trainer/Partner BDO Advisory