The art of feedback

What will you learn?

Did you know that:

  • Employees who regularly receive feedback are 3 times more motivated to do outstanding work.

  • Regular feedback makes people up to 3 times more engaged at work.

    (source: Gallup, 2019)

It is clear: constructive feedback is key!
It helps us develop and grow and it boosts the atmosphere at work!

Are you eager to learn more about the art of giving and receiving feedback?
Well, this course is for you!

At the end of this course, you:

  • can explain why feedback is important

  • master the knowledge and skills to give and receive feedback because you.

    • recognize the right moment to give constructive feedback.
    • formulate feedback in a concrete way using BEST.
    • use your questioning and listening skills during feedback conversations.
    • define next steps when you receive feedback.
    • give compliments as an important sign of recognition.

  • feel confident in being a role-model by giving and receiving feedback the right way to your colleagues in daily situations.

HOW WILL YOU LEARN? 

Our focus is not on pouring knowledge into your head and hoping that the magic happens in your day-to-day.
That does not work…

We will collaboratively reflect, explore and apply new insights and skills through reflection exercises, roleplays and case studies.

Learning is a process and never a moment in time.
That is why we have set this up as a learning journey:

  • Guide
    • We will get you in the learning mode with some input and reflective questions.
  • Experiment
    • During a live session you will experiment in a safe environment with your fellow learners and our feedback expert.
      At the end of the session, we will give some challenges and actions to apply in your day-to-day.
  • Apply
    • With these actions you will go from knowing to doing.
      A few weeks later, we will gather you in a short Q&A Teams call.
      Here you can share experiences, successes & challenges and look for solutions.  Our feedback expert will guide you.
  • Retain
    • Here it is all about creating new habits.
      Short recap emails and additional resources and inspiration will set you on your way to feedback success.

Target audience

For all

Practicals

1-day face-to-face session with some pre- and post work, followed by a 120-minute Q&A session via Teams a few weeks later.
The course is delivered in French or Dutch.

You can inscribe the latest 14 days before start.
Free cancellation up to 5 days before the start.