Business Process Management, from Modelling to Analysis

Are you always curious about new techniques to improve the creation of value in your business? Are you interested in the management of business processes but lost in translation? Do you want to fearlessly tackle business processes challenges with a structured approach? Then this 2,5-day introduction to Business Process Management might be exactly what you are looking for! 

Training type: Open classroom and In Company

This training will enable you to

  • Define and identify a business process in its environment
  • Describe what is Business Process Management (BPM) and why it’s needed
  • Explain the process management cycle
  • Summarize the principles of process modeling
  • Apply process modeling techniques in practice
  • Explain what Lean Thinking is
  • Compare the four dimensions of a Lean organization
  • Apply techniques to define a lean product
  • Summarize the 5 principles of Lean processes
  • Locate the value creation in a process
  • Identify the different types of waste in a process and ways to reduce them
  • Adopt a problem-solving approach to improve a process

Pedagogical approach

This training is strongly focused on practice. Every technique presented in the course is applied at three levels: to a virtual case with the trainer, to a real case in small groups of participants and to a business game, as a team. This approach allows participants to be fully active during the 3 days of the training. It also puts emphasis on peer learning through teamwork and discussions among participants. Developing these soft skills is, as a matter of fact, a must for anyone working in the field of Business process management.  

Content

  • Process management concepts & definitions
  • Business Process management cycle
  • Process organisational environment
  • Process modeling methodology and techniques
  • Principles of Lean
  • Lean product focus
  • Lean process focus
  • Problem solving approach

This training is aimed for

  • Process Managers
  • Process Contributors
  • Business Analysts
  • Project Managers
  • Process Owners

No prerequisites are required.

Typical program