The Lean Game

Do you want to master Lean principles? Are you eager to enhance or test your skills in process improvement?
Do you thrive on navigating the storm of customer complaints and dwindling sales, while improving quality, speed, and profitability in a high-stakes office supply race against time? Do you believe you can turn the tide and exceed expectations? These are all compelling reasons to dive into the Lean in the Logistics Challenge!

Training type: In Company

Game dynamics:

Your company sells Office Supplies online.
The process from customer order to correct delivery is clearly defined and documented.
Each participant is given a role in this process and can execute, monitor and improve it using Lean concepts.

Unfortunately, customer complaints about the quality of deliveries are piling up, and some orders are not delivered at all! The sky is darkening for office supply, and sales are melting like snow in the sun…
You will have 3 rounds to detect improvements, devise solutions and convert them into implemented improvements.
To this end, you will monitor 3 KPIs :

  • Quality (number of correct deliveries)
  • Speed (throughput time of the whole process)
  • Profit (operational profit/loss)

To achieve this, you rely on the different types concepts from Lean thinking, like value and flow. Your team must succeed in creating a super-performing environment to meet and perhaps even exceed management expectations!

This Business Game will enable you to

  • Apply the principles of Lean Thinking in reality
  • Analyze a process through lean glasses
  • Experience the meaning of customer-oriented thinking
  • Learn to use KPI’s as a management tool
  • Work problem-oriented: mastering problem definition – root causes – ideas – solutions – implementation & monitoring
  • Handle people & teams, communicate clearly & delegate
  • Reflect on decision making techniques and assess their consequences on a group, team, employee
  • Apply soft skills in a fast-paced environment

What are the advantages of a business game?

  • Hands-On Experience: Business games simulate real-world scenarios, providing participants with practical experience. They engage with the topic through processes, roles, responsibilities, tasks, communication and more importantly, human interactions.

  • Enhanced Skill Development: The challenging game environment encourages strategic thinking and collaboration, as well as leadership and adaptability. These skills are addressed and developed through behaviors during the game. These behaviors are afterwards directly applicable to the workplace.

  • Immediate Feedback and Improved Learning: The dynamic nature of the game allows for immediate feedback, helping participants quickly identify learning opportunities and refine their strategies, leading to better understanding and retention of complex concepts. The fact that the game is guided by field professionals, ensures that the learning and feedback are aligned with the realities of this sector.

  • Learning by Doing: By engaging in the game, participants learn more effectively through active participation and experimentation.

  • Safe environment: The game setting allows participants to explore different approaches and solutions in a risk free environment, with no impact on their daily work. This promotes creativity, innovation and communication.

  • Building Team Relations: Business games enhance collaboration, help team members get to know each other better, and strengthen team dynamics through shared goals and collective problem-solving

A multipurpose pedagogical activity

  • A teambuilding activity to reinforce team spirit and collaboration, or simply to have fun together.

  • A teaser for a training track, providing an idea of what will be covered in the training and igniting a desire to improve one’s competencies.

  • An awareness session about a specific method or theme, helping participants better understand what is at stake.

  • A learning tool to enhance the competencies of professionals.

  • An orientation tool to help team members experience their future or desired roles.

  • An assessment tool in a training track.

Typical program