A methodology to enhance continuous improvement in an organisation

Are you an Operation Manager who wants to improve the work, the results, and the well-being of your team?  Are you looking for a set of techniques to support your decision–making? Do you want to quickly be able to spot improvement points in the areas you’re in charge of? Then the Introduction to Lean for Managers training fits your needs! 

Training type: Open session and In-Company
Timing: 1 day

This training will enable you to:

  • Summarise the fundamental principles of the Lean philosophy
  • Identify the scope of application of the Lean methodology in companies
  • Compare the objectives of Lean tools and techniques used in products and process improvement
  • Identify different types of wastes in a process and propose improvements
  • Be aware of the added value of the Lean method for your own company
  • Use Lean tools when making decisions about processes

Pedagogical approach

This one-day online training course alternates between short introductions of theoretical concepts, examples of applications in the service industry, and practical exercises through real cases.  At the end of the training, a business game based on a fictitious case will let the participant experience a business process improvement scenario using the Lean method.

Content

  • Introduction and history of the Lean method
  • Principles of Lean
  • Fields of application of the Lean method in companies
  • Tools for product and service improvements (VOC, Kano)
  • The dimensions of a Lean process (Value, Flow, Pull, Standardise, Perfection)

This training is aimed for:

  • Operation managers

No prerequisites are required.

Typical program