Operational Risk Management Booster by Dr. Ariane Chapelle

A complete course to enhance your knowledge and career in operational risk.

This training is completely in English and consists of 8 sessions of 60 – 90 minutes.


The e-Learning course costs 250 euros (excluding VAT, when applicable). The price covers:

  • Access to the e-Learning platform

  • Each session is made of several lessons, including

    • Slides and audio
    • Explanatory videos by Dr Ariane Chapelle
    • Additional References to find on the internet, or books recommended
    • Additional downloadable readings
  • You will receive a downloadable Certificate of Completion at the end of the course.


  • Press the button above and select the “ORM Booster” e-Learning course

  • Pay online

  • Gain immediate access to the e-Learning course

  • This method is the most efficient in case of bulk subscription needs

  • Contact us via the Information request button

  • Provide all invoicing details

  • After payment you will receive the login information for the e-Learning platform


  • ORM and ERM – International Standards (ISO, COSO)
  • Framework and risk management actions
  • The ORM toolbox
  • Linking it all together
  • Recent developments in risk management
  • Principles and tools for risk identification
  • Top-down & bottom-up risk identification
  • A framework for emerging risks
  • Management the different types of emerging risks
  • Lessons from the latest pandemic
  • Industry practice on Risk Appetite
  • Structure of actionable risk
  • Appetite, Tolerances , KRIs and limits
  • Top-down and bottom-up approaches to risk appetite
  • The role and uses of RCSAs
  • Impact and likelihood scales
  • Control Design and control testing
  • Modern RCSAs
  • Essential features of preventive KRIs
  • KPIs, KRIs, KCIs
  • Classifying KRIs: Environmental, Stress, Causal and Failure
  • KRI Design: thresholds and data
  • Bow-tie tool for root cause analysis
  • Defining Risk Culture
  • Defining and Influencing critical behaviours
  • Awareness and training programme
  • The role of incentives
  • Assessing risk culture changes
  • Workshop techniques to identify scenarios
  • Scenario analysis and assessment: steps and best practice
  • Assessing rare events
  • Examples of IT scenarios assessment
  • The role of incident data collection
  • Data features: core losses and tail risks
  • Three golden rules of reporting
  • Aggregating risk data